Support for products, orders, payments, shipping, returns, and more.
Our team is available to assist with product questions, order support, delivery concerns, payment issues, and other customer-service matters related to Lavqeri.
Daily Support Window
8:00 AM - 8:00 PM
How to Reach Us
Our support team is available to assist with product questions, order status, checkout issues, shipping concerns, returns, refunds, and general questions about Lavqeri. We aim to provide clear and practical assistance before and after purchase.
Email is often the best option when you need to include order details, screenshots, or a longer explanation. Phone support is also available during regular service hours if you prefer direct assistance.
Before You Place an Order
If you need more information before buying, please contact us with the product name and your question. We can help clarify general product categories, store policies, or other pre-purchase concerns.
Providing clear details helps our team respond more efficiently and accurately.
After You Place an Order
If you have already placed an order, you can contact us for help with order confirmation, shipping progress, delivery concerns, payment questions, returns, refunds, or other after-sales needs.
When possible, include your order number and the email address used at checkout so we can locate your information more quickly.
Business Information
Lavqeri is operated by Shanghai Jianhengshe Culture Technology Co., Ltd.. The registered owner is Wang Zhao. Our business address is Room 1378, 13th Floor, Building 1, No. 655 Yinxiang Road, Jiading District, Shanghai, China.
Our customer-support details are listed below for convenient reference.
For product, payment, shipping, or return questions, please contact us by email or phone during regular service hours.